SHIPPING POLICY

 

At Moonrise Foods, we work to make sure your order arrives safely, on time, and exactly as expected.

Order Processing

All orders are processed within 1 to 3 business days of payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Shipping

All shipments are handled directly by Moonrise Foods or by our authorized logistics partners, with Moonrise Foods always identified as the seller of record. Shipping documentation, packaging, and labels all reflect Moonrise Foods as the brand and selling entity.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Once your order ships, you'll receive an email with tracking information.

Shipping Costs

Shipping costs are calculated and displayed at checkout, before you complete your payment.

Returns and Customer Support

Moonrise Foods is fully responsible for customer support and for managing returns, in accordance with our Returns and Refund Policy. If you have any questions about your order, reach out through our official channels — we're happy to help.

A Note on Transparency

Moonrise Foods does not ship on behalf of third parties, and we never use packaging or documentation identifying another seller. Every order ships under our own brand, so you always know exactly who you're buying from.